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2004-10-20
ePub
뷮
1 M
PC
Ȳ
1, 0, 0
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ȸ ȳ. ȸ ȿ ȸǸ ؾϴ, ޼ϱ ؾ ϴ κб Ͽ. 縦 м, ߻ ̵ ̲ ũ, ϱ Ʈ Ǿ ִ° ϸ, ̼ǵ ҰǾ ִ.

ڼҰ

Ұ Ŭ (Michael Doyle) D.C. ȸ ġ ׷ å ۽Ǹ̼(facilitation) 1ڴ. , AMD, GE, IBM, Ҵ, , Ϸ ߽ ݱ 2 5õ ̻󿡰 ۽Ǹ̼ ߴ. ̺ Ʈ콺(David Straus) 1969 ͷ ҽÿƮ(interaction associate) âϿ å ʰ Ǵ ͷ ޼ҵ(interaction method) ϰ, ũ Ʈμ Ȱϰ ִ. ͷ ҽÿƮ , GE, Shell, AT&T, VISA ͳų, MIT , ۵ , ĶϾ , α, NGO ִ. : ․ Ϻ () п . ڷ Ȱ . δ <׸ ȭ > < ȸ 99 Ģ> <> .

1. ȸǰ ߿Ѱ 2.ȸǸ ̲ 5 Ģ 3.ȸ ޸ ۼ 4.۽Ǹ 5.ġ 6.ǻ Ʈ1-ȸ ùӸ ؾ 7.ǻ Ʈ2- ó 8.ų, Ŵ 9.ŸԿ ȸ 10.Ը ȸ 11.ȸǿ 'ܻ' 12.ȸ ¼ ġ 13.ȸ

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